100% free cancellation up to at the latest 2 hours before landing of your flight.
For example, you missed your connection on your flight
If your cancellation is 6 hours or more in advance, please send us an e-mail. Please note that you have received a confirmation from us. If you cancel between 2 and 6 hours in advance, you must also inform us by telephone.
A refund will be processed by us within 24 hours.